Section 1 – What do we do with your information?
When you make a reservation with us, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Section 2 – Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, or make a reservation, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at Lee@thehello.com or mailing us at:
633 Front St.
Leavenworth, WA 98826
Section 3 – Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 4 – Cloudbeds
Our online reservation system is hosted through Cloudbeds. They provide us with the online reservation tool that allows us to sell our products and services to you.
Your data is stored through Cloudbeds’ data storage, databases and the general Cloudbeds application. They store your data on a secure server behind a firewall.
When you make a reservation, Cloudbeds stores your credit card data. Cloudbeds is SSL protected and your purchase transaction data is stored only as long as your stay at one of our locations. After that is complete, your purchase transaction information is deleted.
Section 5 – Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 6 – Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we do our best to keep your information safe.
Questions & Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at:
633 Front St.
Leavenworth, WA 98826